Newtowne Hyperbarics-Hyperbaric Chamber Mattress

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within six months of your purchase date, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item, you have ordered within six months of your purchase date we will refund the difference.

To request your partial refund simply email us a link to the same product on our website, or on our competitor’s website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitor’s website
• The competitor must be an online store, they may not have a retail location
• The website cannot be a discounter or auction website (i.e., eBay, overstock, etc.)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

  
  

  Returns

  Damages:

  Please inspect the packaging of your item(s) when it arrives, if you notice any damage make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to returns@healingthehyperbaricway.com and we will process an insurance claim within 24 hours on your behalf.

  Cancellations:

  All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for the return shipping charges and credit card fees. Refunds will only be issued to the original credit card that you used when placing your order.

  Returns & Refunds:

  All Newtowne Hyperbarics Hyperbaric Chambers and accessories may be returned in like new condition. To return please contact us at returns@healingthehyperbaricway.com. We must be contacted within 14 days of the receipt of goods. We will give you a Return Authorization Number and it must be placed on the outside of the package prior to mailing.

  All items must be carefully packed, insured, and returned in the original packaging. The customer assumes all responsibility for any damage and expenses incurred while shipping it back to the factory. The refund may be reduced by fees incurred during sale including credit card fees and shipping costs to and from the buyer. Once customer service has received the product and examined that it is like new condition or determined the costs to bring it back to the original quality, Healing The Hyperbaric Way will issue a refund within 24 hours. The refund will be issued to the original credit card it was purchased with. 

  Oxygen concentrators cannot be returned unless the box is unopened. If you have any concern, we recommend trying out your hyperbaric chamber and then adding the oxygen concentrator later. If the concentrator is unopened and sent back to the warehouse once it is received in its original condition Healing The Hyperbaric Way will issue a refund within 24 hours. The refund will be issued to the original credit card it was purchased with. 

  Exchanges:

  All Newtowne Hyperbarics Hyperbaric Chambers and accessories be exchanged in like new condition. To exchange you must contact us at returns@healingthehyperbaricway.com.  We must be contacted within 14 days of the receipt of goods. We will give you a Return Authorization Number and it must be placed on the outside of the package.

  All items must be carefully packed, insured, and returned in original packaging. Customer assumes all responsibility for any damage and expenses incurred while shipping back to the factory. If the item that you’re exchanging it for is less than the original charge to your credit card or the new amount exceeds the original purchase amount, that refund or charge will take place within 24 hours after customer service has checked the quality it was received in.