Oxygen Health Systems 4" Contoured Mattress

Description

This  custom 4" contoured mattress made of memory foam can be upgraded to the Oxy Air Hyperbaric Chamber for additional comfort while you complete your hyperbaric oxygen therapy session. By adding the contoured mattress is gives a little nicer fit as it is the shape of your hyperbaric chamber when inflated.

PRICE GUARANTEE

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within six months of your purchase date, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item, you have ordered within six months of your purchase date we will refund the difference.

To request your partial refund simply email us a link to the same product on our website, or on our competitor’s website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and buy one, get one free offers are not eligible
• The item must be in stock on the competitor’s website
• The competitor must be an online store, they may not have a retail location
• The website cannot be a discounter or auction website (i.e., eBay, overstock, etc.)
• The competitor must be an Authorized Retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

RETURNS

Damages:

Please inspect the packaging of your item(s) when it arrives, if you notice any damage make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to returns@healingthehyperbaricway.com and we will process an insurance claim within 24 hours on your behalf.

Cancellations:

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for the return shipping charges and credit card fees. Refunds will only be issued to the original credit card that you used when placing your order.

Returns & Refunds:

All Oxygen Health Systems Hyperbaric Chambers and accessories may be returned in like new condition. To return please contact us at returns@healingthehyperbaricway.com.

 We must be contacted within 30 days of the receipt of goods for Oxygen Health Systems returns. We will give you a Return Authorization Number and it must be placed on the outside of the package prior to mailing. All items must be carefully packed, insured, and returned in the original packaging.

The customer assumes all responsibility for any damage and expenses incurred while shipping it back to the factory. There is a 20% restocking fee incurred if the product has been opened, credit card fees and shipping costs to and from the buyer. Once customer service has received the product and examined that it Healing The Hyperbaric Way will issue a refund within 24 hours. The refund will be issued to the original credit card it was purchased with. 

Oxygen concentrators cannot be returned unless the box is unopened. If you have any concern, we recommend trying out your hyperbaric chamber and then adding the oxygen concentrator later. If the concentrator is unopened and sent back to the warehouse once it is received in its original condition Healing The Hyperbaric Way will issue a refund within 24 hours. The refund will be issued to the original credit card it was purchased with. 

Exchanges:

All Oxygen Health Systems Hyperbaric Chambers and accessories be exchanged in like new condition. To exchange you must contact us at returns@healingthehyperbaricway.com.  We must be contacted within 30 days of the receipt of goods. We will give you a Return Authorization Number and it must be placed on the outside of the package.

All items must be carefully packed, insured, and returned in original packaging. Customer assumes all responsibility for any damage and expenses incurred while shipping back to the factory as well as a 20% restocking fee. If the item that you’re exchanging it for is less than the original charge to your credit card or the new amount exceeds the original purchase amount, that refund or charge will take place within 24 hours after customer service has checked the quality it was received in.

SHIPPING

We Proudly Ship With:

If your order is in stock, we will process the charges to your credit card.  Currently orders are shipped with FedEx within 2 business days. Please email your doctor’s prescription or medical license to the email address below as we cannot ship until this is received.

Once we receive it, we will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to check in with us at the email address below. 

Shipping to Alaska & Hawaii:

We absolutely ship to Alaska and Hawaii! Please email us at the email address below or call us at 360-230-8253 with your address for a shipping quote.

Email us at support@healingthehyperbaricway.com for any shipping support.

WARRANTY

Oxygen Health Systems includes a 1 year warranty against defects from the date of purchase.

Customer pays for all shipping charges, duties, and taxes. We pride ourselves on painstaking accuracy and crafting our equipment with the very highest quality raw materials. Based on 7 years of performance data we know with a high degree of certainty that if there are manufacturing defects, they are most likely to occur within the first 12 months.  Should any faulty materials and/or workmanship on the equipment be found, we provide troubleshooting guidance. Upon that, should the issue remain unresolved, we provide complete replacement of all affected components. Oxygen Health Systems at its option and sole discretion will replace the warranty item(s). The warranty does not cover damage as a result of misuse, overuse, mishandling, unauthorized modification, sheathing change, inadequate maintenance, improper equipment handling or user operation.